Legal
Legal & Policies
Everything that governs buying from us and using this site. Written to be read, not to be skipped.
- Terms of Service The contract between you and us: what you are buying, the licence you receive, and how disputes are handled.
- Privacy Policy What personal information we collect, why, who processes it, how long we keep it, and the rights you can exercise.
- Refund & Cancellation Policy How refunds work on instant-delivery digital files, including the EU/UK right of withdrawal and how it is waived.
- Cookie Policy Every cookie and browser storage key this site uses, what it does, and how to change your consent choice.
- Acceptable Use Policy The rules for Binder Studio accounts, the images you upload, and the AI extend feature.
- Copyright & IP Complaints How to report content you believe infringes your rights, and how we respond to a valid notice.
- Accessibility Statement The accessibility standard we build to, known gaps, and how to report a barrier.
- Legal Notice Who operates this website, our business identity, and mandatory trader disclosures.
Quick answers
- Want a refund? Start with the Refund & Cancellation Policy, then email us with your order reference.
- Want your data, or want it deleted? Section 9 of the Privacy Policy explains how.
- Changed your mind about cookies? Set your choice on the Cookie Policy page.
- Reporting infringement? Use the notice format on the Copyright page.
Anything else — [email protected], or the contact page. We reply within 2 business days.