Get in touch
Contact us
A real person reads every message. We reply within 2 business days.
[email protected]What are you writing about?
Every route below reaches the same inbox — picking the right one just gets you a faster, better answer.
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Order & download help
A link expired, a file will not open, or your files never arrived. Include your order reference and we will re-issue them.
Email support → -
Refunds
Read the Refund & Cancellation Policy first — it tells you where you stand — then email us with your order reference.
Refund policy → -
Privacy requests
Access, correct, or delete the information we hold about you. We acknowledge within two business days and resolve within 30 days.
Privacy policy → -
Copyright & IP
Report content you believe infringes your rights. The notice format on our copyright page lists what we need to act.
Copyright notices → -
Custom designs
Want a card we do not stock, or a commercial licence for an existing design? Tell us the card, the set, and what you have in mind.
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Accessibility
Something on the site is hard or impossible to use. Tell us the page and your browser or assistive technology.
Accessibility statement →
Helps us help you
- Write from the email address you used at checkout, where the question is about an order.
- Include your order reference — it is on your receipt.
- Name the design and edition, and attach a screenshot if something looks wrong.
Bought on Etsy?
Message us through Etsy instead — order support for those purchases lives there.
OLLIEPAGECREATIONS.ETSY.COM →Postal address
Ollie Page Creations
432 Rue des Cèdres
Saints-Anges, Quebec, G0S 3E0
Canada